“Hello, I would like to move my appointment and receive the updated document.”
One of many. It should not interrupt a morning.A new category of work
YOUR NEXT
EMPLOYEEWON’T BE HUMAN.
It is called Digital Employee.
It works 24/7 on your organisation’s repetitive processes, alongside your team.
from $799/month
01 / THE INVISIBLE WORK
137emails to handle
42follow-ups to remember
18documents to check
9appointments to coordinate
6systems to update
Every day. Again.
You do not need another person to do all this.
You need the work completed without consuming people’s time.
02 / PEOPLE REMAIN AT THE CENTRE
More time to decide. More time for people.
But people are not going anywhere.
Digital Employee works with your team. Not instead of your team.
Remains with people
Judgement, relationships, empathy, creativity, leadership and decisions.
You can delegate
Repetitive execution, follow-ups, coordination, documents and updates.
The technology disappears.
Human value grows.
03 / THE CATEGORY
This is a
Digital Employee.
A Digital Employee is a digital colleague that carries out repetitive work across the systems you already use, under your team’s oversight.
It reads a request, understands what is needed, completes the agreed work and involves a person when a decision is required.
It is not a chatbot.It is not another software platform to learn.It is not a dashboard to monitor.
04 / THE SAME WORK, WITHOUT THE LONG WAY ROUND
An email arrives.
A normal request. For your team, it means a small chain of activities. For Digital Employee, it is work to complete.
Digital Employee takes ownership
- 01Reads.Recognises the sender, context and request.
- 02Understands.Distinguishes what it can do from what it must ask.
- 03Retrieves.Finds the information in authorised systems.
- 04Replies.Prepares and sends the agreed response.
- 05Updates.Records everything in the CRM.
- 06Remembers.Creates the follow-up and carries it forward.
Involves a person only when needed.
05 / THE WORK YOU CAN DELEGATE
What it can do.
No abstract demos. Everyday work inside the systems your organisation already uses.
Reads.
Opens emails and documents, recognises the request and finds the required information.
Email · DocumentsReplies.
Prepares consistent replies, handles recurring requests and passes sensitive ones to the team.
Email · WhatsAppUpdates.
Records contacts, opportunities, cases and activities in business systems.
CRM · AdministrationRemembers.
Keeps leads, follow-ups and deadlines moving without relying on someone’s memory.
Leads · DeadlinesCoordinates.
Moves requests between people and departments, involving the right person at the right time.
Team · ClientsCalls.
Handles simple conversations, gathers information and books the next step.
Phone · LeadsOrganises.
Finds an available time, books appointments, reschedules and prepares what is needed.
Calendar · Documents06 / YOU REMAIN IN CONTROL
It knows when to work.
It knows when to stop.
Digital Employee does not decide everything. It knows when to stop and ask.
01Does only what has been defined.
02Requests approval before sensitive actions.
03Brings exceptions to the right person.
04Leaves a record of the work completed.
07 / THE NUMBERS
What is the work nobody should still be doing costing you?
Four inputs. An initial estimate of the time, capacity and economic impact you could recover.
Recoverable hours / week95
Annual capacity released4,560 hours
Estimated annual economic impact$108,818
Potential value-to-cost ratio11.3×
Illustrative estimate based on the data entered and a price of $799/month. It is not a forecast or guarantee of results. Feasibility depends on the real processes.
Discover what a Digital Employee could do in your organisation.
Book a Demo08 / WHERE TO BEGIN
The first Digital Employee should start with a real problem.
01LawyersLess time on intake, documents, follow-ups and repetitive requests.02AccountantsLess manual work across email, clients, documents and deadlines.03Professional firmsMore capacity without expanding the team proportionately.04Service businessesGreater speed in customer service, lead management and administration.05Finance teamsExplore delegated work for finance teams in mid-sized and large companies.
09 / RULES FIRST, THEN WORK
Human responsibility
We do not give it free rein.
Every Digital Employee is built around a specific process. Actions are defined, permissions are limited and exceptions return to people.
- Approval
- People confirm the actions that require it.
- Permissions
- It accesses only the systems and data required for the assigned work.
- Traceability
- Activities can be recorded, read and verified.
- Escalation
- Doubts, exceptions and sensitive cases reach the right person.
- Data and GDPR
- The configuration is assessed against the real case before production.
Security, data processing and compliance characteristics depend on the agreed solution. We do not claim certifications or guarantees that have not been verified.
10 / WHO IS ACCOUNTABLE FOR THE OUTCOME
Behind a digital employee are real people.
Digital Employee combines AI expertise, technology integration and practical knowledge of business work. We do not sell software for you to install: we analyse the process, define what can be delegated and build a reliable way of working, with people responsible whenever judgement is required.
Co-Founder · Technology, integration and processes
Dott.Alessio Ciardini
With an MSc in Computer Science, Dott.Alessio Ciardini created the CLEAR Framework and is one of Italy’s AI pioneers. As early as 1997, he was among approximately 50 people in Italy with university recognition and specific projects in artificial intelligence.He is the founder of IT Partner Italia, a business specialising in outsourcing and system integration that has supported companies with complex infrastructure, digitalisation and artificial intelligence projects for more than twenty years. With offices in Florence, Milan and Rome, the group has supported over 600 companies and coordinated more than 5,000 professionals.
In the Digital Employee project, he brings operational rigour: understanding real processes, connecting systems and data correctly, defining clear rules and building digital employees that work reliably inside the organisation.
Co-Founder · Strategy, AI and growth
Prof. Christian Farioli
Prof. Christian Farioli is an AI thought leader, entrepreneur, bestselling author and international keynote speaker. For more than twenty years, he has helped organisations across four continents introduce digital innovation and artificial intelligence in practical ways.He has trained tens of thousands of executives and delivered programmes and keynotes for organisations including Google, NASA, the World Economic Forum in Davos, EY and PwC. Companies he has worked with include Armani, Bayer, Ferrari, Huawei and Saudi Aramco.
In the Digital Employee project, he brings the perspective of someone who works every day with CEOs, leadership teams and complex organisations: start with a real business problem, choose where AI can create value and always keep people responsible for important decisions.
Technology PartnerIT PartnersStrategy & Growth PartnerESD
A practical conversation
Show us the work that slows you down.
In the demo, we start with one of your organisation’s processes. We identify what can be delegated, what should remain human and the most sensible place to begin.
Digital Employeefrom $799/month
Work is changing.
The value of people is not.
Your next employee won’t be human.
But the value it releases in your organisation will be profoundly human.
Three guides to get started
Explore all resources →What is a Digital Employee and what can it do in a business?
From an incoming request to a checkable result: what to delegate to a Digital Employee, with an example of scope, permissions and exceptions.
Which finance tasks can you delegate to AI?
A practical matrix for choosing a first finance process, covering invoices, reconciliations, month-end, receivables, reporting and cash visibility.
How much does a Digital Employee cost? Setup, monthly fees and the scope of a quote
Understand separate setup and monthly fees, compare the first-year cost and clarify scope, volumes, integrations and exclusions.