About us

Behind a digital employee are real people.

People who observe the process, ask questions, define the boundaries and remain responsible for the choices agreed with the organisation.

Human responsibility

The work is not handed to a black box.

From analysis to production, rules and boundaries are discussed with identifiable people.

Co-Founder

Alessio

A human point of contact from process analysis through to production.

Co-Founder

Christian

Shared responsibility for choices, boundaries and delivered work.

Technology Partner

IT Partners

Strategy & Growth Partner

ESD

How we work

Every assignment begins with clear responsibility.

We do not install a generic product and leave the client to work out what to do with it.

01

We take part in the analysis.

We reconstruct the real process, including interruptions, exceptions and steps the team knows by heart.

02

We make the rules explicit.

We define sources, permissions, outcomes, approvals and the conditions that require a person.

03

We supervise implementation.

We verify behaviour across expected cases and exceptions before everyday use.

04

We are accountable for the agreed outcome.

We measure what the process is expected to deliver and make visible what needs correction.

A deliberate choice

The technology stays behind. The work stays in front.

Clients should not have to become experts in models, connections or automations to have a request handled well.

Our role is to turn the process into an assignment that is understandable, controllable and measurable. When something changes, the conversation returns to the work.

See how a process takes shape

Frequently asked questions

Who remains responsible.

Technology does not remove the need for owners, rules and traceable decisions.

Who defines the Digital Employee’s tasks?

The perimeter is built with the organisation, starting from the process and the people responsible for it.

Who oversees implementation?

Digital Employee, together with the named partners where needed, supervises the analysis, rules, testing and production of the agreed assignment.

Does the company team remain involved?

Yes. The appropriate people are needed to describe the work, approve the boundaries and handle decisions that remain human.

Bring us the work that currently depends on someone’s memory.

We will examine it together and define what can be delegated without losing accountability.

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